Who we are
Our website address is: http://www.wpsupportdesk24.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics to track how visitors use our website, including the pages they view and the actions they take. This helps us to understand how visitors interact with our website and to improve our website’s performance and user experience.
Google Analytics collects information about your device, browser, IP address, and website activity through the use of cookies and other tracking technologies. This information is then stored on Google’s servers.
How We Use Information Collected by Google Analytics
The information collected by Google Analytics is used to help us improve our website’s performance and user experience. This includes:
Understanding which pages are most popular among our visitors
Identifying and fixing technical issues with our website
Optimizing our website’s design and functionality
Tracking the effectiveness of our marketing campaigns
Sharing Information with Third Parties
We may share the information collected by Google Analytics with third-party service providers who assist us in analyzing website data and improving our website’s performance and user experience. These service providers are authorized to use the information only as necessary to perform services on our behalf and are obligated to maintain the confidentiality of the information.
We may also share information collected by Google Analytics if we are required to do so by law, or if we believe that such action is necessary to comply with legal obligations or to protect the rights, property, or safety of our website, our users, or others.
Opting Out of Google Analytics
You can opt-out of Google Analytics by using the Google Analytics Opt-out Browser Add-on, which is available at https://tools.google.com/dlpage/gaoptout.
Who we share your data with
We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.
We may share your personal data with other WPSupportdesk24 companies or authorized third parties who process personal data for WPsupportdesk24.com for the purposes described in this Policy. This may include for example billing, delivery of your purchases or information and data we are oblidged to provide you based on the services you contracted from us, providing services including customer service, managing and analyzing consumer data, credit checks, conducting research and managing marketing and other such campaigns.
We may conduct joint marketing and other communications with our partners. To avoid duplicate or unnecessary communications and to tailor the message to you we may need to match information that WPsupportdesk24.com has collected with information that the partner has collected where this is permitted by law.
These authorized third parties are not permitted to use your personal data for any other purposes. We bind them contractually, require them to act consistently with this Policy and to use appropriate security measures to protect your personal data.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
If you have any questions or concerns about this Privacy Policy or our use of Google Analytics, please contact us via the contact form on this website.